Privacy Policy
Franco Investigation Services Ltd.
Effective Date: June 1, 2022
In this Privacy Policy, “FIS”, “us”, “we”, or “our” refers to Franco Investigation Services Ltd. (the “Service”), and “you”, “your” or “user” refers to the individual accessing or using our website, identified as www.francoinvestigation.ca (the “site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information and data when you use our Service and the choices you have associated with our site.
We use your data to provide and improve the Service we provide. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, first name and last name, telephone number, email address, as well as with Cookies and Usage Data.
Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. You have the option of refusing to supply any personally identifying information to us, however in such case you may be prevented from using certain functions or features of our site.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information received. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service to you or others. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Data
FIS uses the collected data for various purposes:
• To provide and maintain the Service;
• To notify you about changes to our Service;
• To allow you to participate in interactive features of our Service when you choose to do so;
• To provide customer care and support;
• To provide analysis or valuable information so that we can improve the Service;
• To monitor the usage of the Service;
• To detect, prevent and address technical issues.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, state or country, or outside other governmental jurisdiction where data protection laws may differ from those within your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
FIS Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
FIS Ltd. may disclose your Personal Data in the good faith and belief that such action is necessary to:
• To comply with a legal obligation;
• To protect and defend the rights or property of FIS Ltd.;
• To prevent or investigate possible wrongdoing in connection with the Service;
• To protect the personal safety of users of the Service or the public;
• To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”) to provide the Service on our behalf or to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and will update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: inquiry@francoinvestigation.ca
By regular mail: Franco Investigation Services Ltd.
2828 Dufferin St.
Toronto, ON M6B 3S3 Canada
T. (416) 785-5720
F. (416) 785-6064